Comments on: Apropos of nothing… http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/ Wed, 28 Jul 2010 01:53:23 +0000 http://wordpress.org/?v=abc hourly 1 By: Living for Disco » Blog Archive » Honours Student Loans Company http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/comment-page-1/#comment-1391 Living for Disco » Blog Archive » Honours Student Loans Company Tue, 12 Dec 2006 07:52:03 +0000 http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/#comment-1391 [...] You must excuse the number of times I will force you to read the words Honours Student Loans Company in this post - I am ignorant of how search engines work, but I would truly appreciate it if this post came up first on any search made for this bunch of incompetent, waste-of-space, goldfish-memory shysters who are wasting my time with their idiocy, and giving me an ulcer. So, I don’t know how many of you remember this post, about the rudeness and ineptitude of the customer service department of The Honours Student Loans Company. This is a continuation of that saga of pig-thickery. Fortunately, I thought that after a series of approximately 25 emails exchanged with the Honours Student Loans Company last month, which wasted a vast amount of time I could have better spent picking my nose, or cleaning the dirt from beneath my fingernails, I had the whole thing sorted out. They led me to believe this by sending me this email (which, conspicuously, did not have the words ’sorry’, ‘apology’, or ‘fantastic incompetence’ in it at all): [...] [...] You must excuse the number of times I will force you to read the words Honours Student Loans Company in this post – I am ignorant of how search engines work, but I would truly appreciate it if this post came up first on any search made for this bunch of incompetent, waste-of-space, goldfish-memory shysters who are wasting my time with their idiocy, and giving me an ulcer. So, I don’t know how many of you remember this post, about the rudeness and ineptitude of the customer service department of The Honours Student Loans Company. This is a continuation of that saga of pig-thickery. Fortunately, I thought that after a series of approximately 25 emails exchanged with the Honours Student Loans Company last month, which wasted a vast amount of time I could have better spent picking my nose, or cleaning the dirt from beneath my fingernails, I had the whole thing sorted out. They led me to believe this by sending me this email (which, conspicuously, did not have the words ’sorry’, ‘apology’, or ‘fantastic incompetence’ in it at all): [...]

]]> By: Dom http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/comment-page-1/#comment-747 Dom Thu, 02 Nov 2006 12:28:31 +0000 http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/#comment-747 I'd say you have grounds (time and expense wasted) to ask them to write-off your debt. Go on...! I’d say you have grounds (time and expense wasted) to ask them to write-off your debt. Go on…!

]]> By: Rachie http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/comment-page-1/#comment-744 Rachie Thu, 02 Nov 2006 08:03:19 +0000 http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/#comment-744 Ah - Chris, I love it. 1p! Debit card! Hilarious - they have absolutely no sense of... reality. Fearghal - if you do get round to it, please include some dog poo on my behalf too. Wankers. Ah – Chris, I love it. 1p! Debit card! Hilarious – they have absolutely no sense of… reality.

Fearghal – if you do get round to it, please include some dog poo on my behalf too. Wankers.

]]> By: fearghal http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/comment-page-1/#comment-738 fearghal Wed, 01 Nov 2006 21:46:49 +0000 http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/#comment-738 Sheesh. I HATE these guys. They did the same to me. I've been on the edge of driving to Glasgow and posting dog poo through their letter box. They are one of the most incompetent bunch of fools I've ever had the pleasure of dealing with. Either that or it's a sinister ploy to force volunteers to give up trying to deferring. Sheesh. I HATE these guys. They did the same to me. I’ve been on the edge of driving to Glasgow and posting dog poo through their letter box.

They are one of the most incompetent bunch of fools I’ve ever had the pleasure of dealing with. Either that or it’s a sinister ploy to force volunteers to give up trying to deferring.

]]> By: Chris http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/comment-page-1/#comment-735 Chris Wed, 01 Nov 2006 15:47:36 +0000 http://www.livingfordisco.com/2006/11/01/apropos-of-nothing/#comment-735 Hi Rachael, Try not to despair. I had a run in with them too. I needed to change the bank for my direct debit. They then managed to cock it up so I missed a months payment. After being very apologetic they recalcualted my payments and set up a new direct debit. The following month I received a very snotty letter from them telling me I was a naughty boy, and had to endure an equally snotty and long winded phone conversation with a call centre in glasgow, because their new calculation was wrong and I had therefore allowed my account to go into arrears by 1p. It took ages to point out that as I paid by direct debit, and the amount of that direct debit was controlled by them not me, I had not irresponsibly neglected to pay them their 1p. I almost broke the phone when I was asked for details of a debit card they could use to collect the money. Keep your chin up. Hi Rachael,

Try not to despair. I had a run in with them too. I needed to change the bank for my direct debit. They then managed to cock it up so I missed a months payment. After being very apologetic they recalcualted my payments and set up a new direct debit. The following month I received a very snotty letter from them telling me I was a naughty boy, and had to endure an equally snotty and long winded phone conversation with a call centre in glasgow, because their new calculation was wrong and I had therefore allowed my account to go into arrears by 1p. It took ages to point out that as I paid by direct debit, and the amount of that direct debit was controlled by them not me, I had not irresponsibly neglected to pay them their 1p. I almost broke the phone when I was asked for details of a debit card they could use to collect the money.

Keep your chin up.

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